H15 Palace, A Luxury Collection Hotel, Krakow 5*

  • Wi-Fi
  • Car park
  • 24-hour reception
  • Express check-in/ -out
  • Indoor swimming pool

The comfortable H15 Palace, A Luxury Collection Hotel, Krakow, located merely 0.6 km from the Main Square, offers an indoor pool, Wi-Fi in public areas. There is a train station near the 5-star smoke-free hotel, and guests can easily reach the Planty Park which is only an 8-minute walk away.

A bidet, a lowered sink, and a raised toilet, along with hair dryers and complimentary toiletries, are featured.

Along with a fitness club, the H15 Palace, A Luxury Collection Hotel, also features a steam room, a Jacuzzi, and locker rooms. Guests will appreciate bike tours arranged by the accommodation.

H15 Palace, A Luxury Collection Hotel, Krakow features a made-to-order breakfast. The Hours restaurant is an ideal place to enjoy international dishes and views of the city. It offers a variety of fruit desserts that will suit all tastes. The lounge bar provides you with a place to unwind. There is a restaurant serving healthy food a mere 30 metres away.

The hotel is about 20 km from John Paul II International Krakow-Balice airport and in the vicinity of such cultural venues as Rynek Underground Museum. As a plus for business travellers, the H15 Palace, A Luxury Collection Hotel, Krakow is 650 m from the Saint Florian's Gate. The property is also within a few blocks of Planty Park. The working Reformed Tempel Synagogue is situated approximately 25 minutes' walk from this Krakow hotel.

Guests love
7.6/10

Feeling that I loved this quiet hotel after staying for 3 nights. The atmosphere created was quiet!

Shaun August 2023
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360° panorama
    How to reach hotel

    Airports

    John Paul II International Krakow-Balice
    17 km

    Train stations

    Krakow Central Railway Station
    600 m

    Facilities

    Internet

    • Wi-Fi

    Parking options

    • Car park
    • Valet parking

    Shuttle

    • Paid airport shuttle

    Activities

    • Fitness centre
    • Hiking

    Property services

    • Safe deposit box
    • 24-hour reception
    • VIP check-in/ -out
    • Express check-in/ -out
    • 24-hour security
    • Luggage storage
    • Locker room
    • Pet amenities available
    • Room service
    • Housekeeping
    • Car hire
    • Laundry
    • Dry cleaning
    • Tours/Ticket assistance
    • Welcome drink

    Dining options

    • In-room breakfast
    • Restaurant
    • Bar/ Lounge area
    • Special diet menus

    Business facilities

    • Meeting/ Banquet facilities
    • Fax/Photocopying

    Recreation

    • Indoor swimming pool
    • Sun loungers
    • Garden area
    • Spa & wellness centre
    • Sauna
    • Steam room
    • Jacuzzi
    • Body scrub
    • Facial
    • Treatment room
    • Back massage
    • Head massage
    • Full body massage
    • Foot massage

    For disabled guests

    • Rooms/ Facilities for disabled
    • Wheelchair access
    • Toilet for disabled
    • Bathroom for disabled

    In the rooms

    • Air conditioning
    • Heating
    • Soundproofed rooms
    • Garden furniture
    • Ironing facilities

    General facilities

    • No smoking on site
    • Lift
    • Coffee shop
    • Smoke detectors
    • Fire extinguishers
    • Key card access

    Pets

    • Pets allowed

    Important information

    Check-in: from 15:00 until 23:59
    Check-out: until 12:00
    Frequently asked questions
    • 🕌
      Which attractions should we visit while staying at H15 Palace, A Luxury Collection Hotel, Krakow?
      You can always visit one of the highly rated attractions, Old Town, placed 650 meters from H15 Palace, A Luxury Collection Hotel, Krakow. Other sights that are worth your while are National History Museum in Krakow (1.8 km the property) as well as the fortified hilltop Wawel Royal Castle (approximately a 25-minute walk away).
    • Is the airport close to the comfortable 5-star H15 Palace, A Luxury Collection Hotel, Krakow?
      The comfortable 5-star H15 Palace, A Luxury Collection Hotel, Krakow is set within 20 km of John Paul II International Krakow-Balice airport, and can be accessed with a 22-minute drive.
    • Is there an airport transfer provided by the 5-star H15 Palace, A Luxury Collection Hotel, Krakow?
      Yes, the 5-star H15 Palace, A Luxury Collection Hotel, Krakow can arrange an airport pickup.
    • 🚗
      Does the Krakow hotel have guest parking?
      Yes, at the Krakow hotel guests may use public parking nearby.
    • What are the best dining options during the stay at the comfortable 5-star H15 Palace, A Luxury Collection Hotel, Krakow?
      The comfortable 5-star H15 Palace, A Luxury Collection Hotel, Krakow features 2 restaurants for on-site dining, among them an à la carte restaurant The Hours featuring international cuisine as well as Artesse—famous for its European menu. If you prefer to dine out, don't miss a chance to sample American cuisine in bar Hard Rock Cafe located within a 6-minute stroll.
    • What is the time period for check-in and check-out at the 5-star H15 Palace, A Luxury Collection Hotel, Krakow?
      Guests can check in from 15:00 to 23:59 and check out from 12:00 to 12:00.
    • Which payment methods does the comfortable 5-star H15 Palace, A Luxury Collection Hotel, Krakow support?
      The comfortable 5-star H15 Palace, A Luxury Collection Hotel, Krakow can accept the following payment methods:
      • Visa
      • American Express
    • What amenities does the hotel provide in the guest rooms?
      Most rooms of the hotel welcome guests with the following facilities:
      • a mini-bar
      • coffee and tea making equipment
      • wireless internet
      • a TV set
    • Is the comfortable 5-star H15 Palace, A Luxury Collection Hotel, Krakow furnished for persons with disabilities?
      Yes, the comfortable 5-star H15 Palace, A Luxury Collection Hotel, Krakow provides wheelchair access and rooms with accessible facilities. For specific enquiries, we advise to speak to a representative.
    • 🔤
      What languages does the staff speak at the H15 Palace, A Luxury Collection Hotel, Krakow?
      The staff of the H15 Palace, A Luxury Collection Hotel, Krakow can assist you in Italian, Russian, English, Polish, and Ukrainian.
    • 🛀
      Does the comfortable 5-star H15 Palace, A Luxury Collection Hotel, Krakow feature spa facilities?
      At the comfortable 5-star H15 Palace, A Luxury Collection Hotel, Krakow, guests can receive such spa procedures as body scrub and facials at a full-service spa as well as take pleasure in a steam room, a Jacuzzi, and a sauna offered on-site.

    Location

    360° panorama
    Map
    Nearby

    Airports

    John Paul II International Krakow-Balice
    17 km

    Train stations

    Krakow Central Railway Station
    600 m

    Attractions nearby

    Restaurants nearby

    Gallery

    Reviews

    Here you can find verified reviews our users posted on this website

    Write a review

    Tim

    2023-08-19

    9/10

    The hotel's central location allowed us to easily explore the city and immerse ourselves in its charm. The modern interior of the hotel combined with its characterful design created a unique and inviting atmosphere. The cleanliness of our room was perfect, and we appreciated the hidden USB sockets for added convenience. The breakfast at the hotel was really good, offering a wide variety of delicious options to cater to every palate.

    Although minor, the pillows could have been more comfortable to enhance our sleep experience.

    David

    2023-06-27

    10/10

    I had an amazing stay at this hotel. The cleanliness was perfect, with super clean rooms and common areas. The hotel facilities were great, including a beautiful pool and sauna. The breakfast was delicious, with a wide variety of dishes to choose from. The staff was helpful and polite, making me feel well taken care of. The location was perfect, right in the center of the city and very close to the city square. I couldn't have asked for a better experience.

    Nothing that I didn't like.

    Duncan

    2023-04-09

    9/10

    We stayed in a hotel situated in an unspecified area, right in the centre of the old town. The location was ideal for exploring the city. Our room was spacious and well-equipped with everything we needed. The bathroom was clean and modern. The staff provided excellent service and the breakfast offered a variety of freshly cooked options. The hotel also had a pool and spa facilities, which our friends enjoyed. it was a great choice for budget travelers.

    The payment transactions got a little confusing, leading to some misunderstandings about what had been paid and what hadn't.

    Charles

    2023-03-10

    7/10

    This venue offered the most luxurious spa experience we have ever had. the facilities included a sauna, indoor swimming pool, steam room, spa lounge, and massage treatments. the full-body massage I received was of the highest quality and the sun loungers located in the garden area provided a relaxing atmosphere.

    The only minor issue we had was with the restaurant. There were limited special diet menus available and the bar/lounge area lacked ambiance.

    Ben

    2023-03-02

    9/10

    Stylish, well-designed, spacious rooms. The Hours bistro and bar. Great food and service. Excellent New Year's Eve celebration. Unhurried breakfasts. Prompt and seamless communication. Nice pool and spa facilities. Must come back.

    Everything was spot on.

    Richard

    2023-02-22

    10/10

    Perfect location for exploring the city. Spacious rooms with stunning bathrooms. Nice breakfast and dinner at the bistro. Enjoyable cocktails at the bar. Excited for the new restaurant.

    Chris

    2022-12-18

    7/10

    the Spa & wellness centre was exceptional, with a steam room, sauna and Jacuzzi. the massage was top-notch, and the sun loungers and garden area were perfect for relaxing in. the location was excellent, with many attractions within walking distance. the staff provided expert service and the room advantages were mesmerizing.

    The restaurant staff seemed to be in a hurry, and the service wasn't as attentive as in the rest of the hotel. I had to order dinner quickly, and the waiter took my partner's plate away while we were still eating.

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